I have Samsung Galaxy A8 and from yesterday my screen doesn't turn off during call and my ear keeps on touching other things in display like hold calls ,mute etc, giving me trouble .
What should I do ?
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1check call settings of device, and set proximity during call – Rahul Gopi May 05 '16 at 04:57
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1Did you recently deploy a screen guard/protector/cover/glass? – Firelord May 05 '16 at 12:34
1 Answers
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That's because your Proximity Sensor is not working as it should. See Whats the use case of proximity sensor? . This could be due to software or hardware issue
To check dial secret code # 0 #. See Samsung Galaxy A8 Secret Codes, Hidden Menu in Samsung A8. After reading the values follow steps here
Try fixing with apps like Proximity Sensor Reset App or Proximity Fix which hasn't been updated since '14 but seems to work on some Samsung devices
If that didn't help, try blowing hard into earphone jack (Proximity sensor in some devices is located close by and this may help release a "stuck" sensor)
See How to Perform Proximity Sensor Calibration on any Samsung Phone [Fix] for
adbcommands, which may workSee proximity-sensor tag for other solutions that may work, if none above helped
