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I switched an Android phone (Google Pixel) from using a personal Google Account to a G Suite account and everything seems to be working fine except Google Now which shows the following error when accessing it:

"This account is not eligible for the feed".

Switching back to a personal account makes it work again, but of course that's not an option.

I found a few references online to countries not being eligible but this is not applicable in this case as I am in the U.S.

Philippe Leybaert
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  • So why was this downvoted? Google tech support doesn't know the answer so who else to ask than "superusers" ? –  Oct 27 '16 at 03:07
  • If you read the descriptions of both tags that you tagged this post with, you will see both are off-topic and point you in the right direction. –  Oct 27 '16 at 03:08
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    Well, the question is about the interaction between both so it would be off-topic on both sites. So you're basically saying "we don't want to help, even if there's a good chance someone will know the answer". Thanks –  Oct 27 '16 at 03:10
  • Out of random curiosity - have you tried factory reset and set up with just the G Suite account (and no personal account)? –  Oct 27 '16 at 03:15

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From Google Product forum help How to Enable Google Now for Google Apps for Work??!!

Question: ....Can someone help me to Enable Google Now for our Google Apps for Work account? I am an Admin.

Best Answer: I got the actual answer from Live Chat support, and it is totally different from what the support docs say. Here is where to find it: Admin console > Device Management > Mobile > Device Management settings > Android settings > Enable Google Now (also applies to iOS)

Note: Google Apps for Work is repackaged as G Suite

Trust that solves

beeshyams
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