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Why does my screen go off during a call? It doesn't turn on even when I press the power button. It only comes back after the call.

geffchang
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peace
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2 Answers2

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Disclaimer: I have a Samsung Galaxy S4

Just giving this a shot in case it works. Are you using the stock Phone app? Maybe you have the Turn off screen during calls checked.

enter image description here

geffchang
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I have similar problem, on reading this thread i checked on the proximity sensor on the Techno f7 and discovered it was somewhat blocked, i cleaned the blockade and everything went fine. The Proximity sensor is located at the right of the speaker it is a small oblong shaped spot.

user55509
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