I have two questions.
(1)

solution(1): Sample size $=|S|=12^{20}$
$11^{20}\rightarrow$ guarantee that one box is empty.
$10^{20}\rightarrow$ guarantee that two boxes are empty.
$9^{20}\rightarrow$ guarantee that three boxes are empty.
Then, $$P=\frac{10^{20}-9^{20}}{12^{20}}$$
(2) a box contains 12pairs of shoes. If 8 shoes are rondomly selected, what is the probabilty that there willie exactly one complete pair?
Answer: $$\frac{12\binom{11}{6} 2^6}{\binom{20}{8}}$$
I solved first question. But I am not sure the solution. Please check it. And I cannot understand the second question's answer. How is the answer written? Please explain it step by step. Thank you:)