I cannot connect to the internet via ethernet (Bell Canada Fibe Modem)

Question

I am a totally new Raspberry Pi user. After connecting all the cables into their proper places, the Pi (model B) is on but I cannot connect to the internet.

My internet service provider is Bell Canada. It is "Fibe" (DSL?) and the router is a Sagecom F@st2864.

I connect my Pi to the router using an ethernet cable.

Is there anything else that I need to do so that I can use my Pi to surf the net, check my Gmails and watch YouTube?

if you post ifconfig output that would be great and very helpful for people to answer your questions. — lenik, Jul 03 '13 at 05:56
Welcome- Please upvote answers and then mark the correct one or the one that helped you solve your problem. — Piotr Kula, Jul 04 '13 at 07:57

score 1 · Answer 1 · answered Jul 04 '13 at 05:47

Guidelines to troubleshoot internet connectivity to Pi:

First, verify that the router is able to connect to the internet[Test with another PC/laptop].
If all goes well, connect a cross-cable from the router to Pi, open a terminal[eg: LXTerminal] in Pi and execute:
```
       i) $ping 127.0.0.1 [to check if the tcp/ip stack is functioning properly.]
      ii) $ifconfig
```
Look out for the network configuration of eth0 from the output.

If entry for eth0 is not shown, possibly the port is disabled, and needs to enabled.

   $sudo iface eth0 up   [activating the eth0 port]
   $/etc/init.d/networking restart [restarting the networking deamon ]
   $ifconfig     [again to see ifconfig appear this time]

Since most routers run DHCP service,you will be assigned a dynamic ip address by router when you connect pi.
```
  $leafpad /etc/network/interfaces [edit this file to check the n/w settings].
```
Check out that the following line is enabled, and all other configurations for the eth0 port is commented out.

iface eth0 inet dhcp
I hope you have discovered where you went wrong by now.

P.S: If still in trouble or you are unable to understand how a specific configuration, you may leave a comment, so that i can help you out.

score 0 · Answer 2 · answered Dec 04 '14 at 19:31

0

I had this problem too. It turns out the ethernet cable bell gave me worked with my laptop but not with the raspberry pi. take a careful look at each end and confirm that they have all the wires in the connectors.

answered Dec 04 '14 at 19:31

Brendan Quigley

1

score 0 · Answer 3 · answered Jul 04 '13 at 01:33

Which port did you plug the cable into? The 2864 has five ports on the back: a red WAN-ETH port, and four yellow LAN[1234] ports. You want to use one of the yellow ones. Pictures of the ports here: User Manual: Sagemcom 2864 / TekSavvy Solutions Inc

There are, unfortunately, many ways to configure one of these beasties. If it's set up in the standard Bell way, the wired ports should work automatically. I run mine in bridge mode through a router for TekSavvy, and everything behaves quite differently.

I cannot connect to the internet via ethernet (Bell Canada Fibe Modem)

3 Answers3