We currently use 5 security questions but Operations team is asking us if we could lower down to 3.
With that,What is the best practice for this one? How many security questions should be asked?
We currently use 5 security questions but Operations team is asking us if we could lower down to 3.
With that,What is the best practice for this one? How many security questions should be asked?
If you check OWASP, there are some resources to try and help.
But their basic point (which I have heard made several times in other places, but cannot find link for) is that security questions are generally not a great approach. However, they do say
a good practice might be to require the user to select 1 or 2 questions from a set of canned questions as well as to create (a different) one of their own and then require they answer one of their selected canned questions as well as their own question
I think - but again, cannot substantiate - that being able to reset the password and have a temporary link sent to a pre-validated email address is the preferred approach.