Questions tagged [troubleshooting]

Troubleshooting is a form of problem solving, often applied to repair failed products or processes.

It is a logical, systematic search for the source of a problem so that it can be solved, and so the product or process can be made operational again. Troubleshooting is needed to develop and maintain complex systems where the symptoms of a problem can have many possible causes.

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Your troubleshooting rules, approach to troubleshooting?

Do you have any general rules that you fall back on when you troubleshoot a difficult network/hardware/software problem? Eg: "I isolate the source of the problem by testing a peripheral with a second computer" or "I remove as much hardware as is…
username
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Etiquette of Troubleshooting Problems In The Workspaces Of Others

A visibly upset colleague approached our technical support team this morning. She noted a member of our team had changed her workspace: Her monitor was turned off (she expected standby mode). Her chair settings were changed. She had been logged…
iokevins
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List of Sysadmin Troubleshooting "Fire Drills"

One of the hardest things to do is to train sysadmins to solve problems (think) in a consistent way, especially when under pressure, the emergency bells are ringing, etc. For some training sessions, I'd like to come up with a collection of "Fire…
Brandon
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WVD App attach launching windows file explorer

I'm trying to virtualize some apps and test the app attach feature with MSIX packages. I've followed all the steps, and expanded the MSIX into a VHD. I've uploaded the VHD and placed it in a hostpool / app group. It launches. However, it launches…
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How to troubleshoot rx_tcp_udp_chksum_err

Recently our Nagios started reported network interface errors on few servers and I have no idea how to identify what caused these errors. I collected some information here and hope someone can provide some advice. eth1 Link encap:Ethernet …
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Application getting VERY slow only in the morning: tools to track the culprit?

I have two Ubuntu Servers: one acting as db server (mysql) and file server and the application server. Using this three service an application has been working flawlessly for months. Now we've found out that around 7:45 EVERY morning it really slows…
Pitto
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Frame-Relay Direct Serial, can't ping

I am working on my packet tracer lab. I have a bit long or series of questions but may be short answers can solve my problem. I am using 3 routers. all connected to each other using serial cable. R1 and R2 are using "Encap PPP" and works fine with…
Ahmed
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What factors can disrupt a VSAT connection?

In some locations, the only option for an internet connection is to use some form of Satellite dish. Like any wireless medium these can be quite tricky to troubleshoot. What factors have you observed which have caused problems with a VSAT…
dunxd
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Failure to install ServletExec 4.2

We are attempting to install ServletExec and get this puzzling error during the installation: we can install to XPSP2 with out getting the error. we get the error when attempting to install on server 2003 hosts. however we have an existing…
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All unregistered domains are being redirected to the same IP. What does this mean?

Whenever I make a request to an unregistered URL, I receive a 301 response code and I'm redirected to a specific IP. For example, in response to http GET http://dsfijewijfeif.com I get: HTTP/1.1 301 Moved Permanently Connection:…
Nasst
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