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Before formatting my SSD and doing clean install of Windows 10, I backed up system partition using COMODO backup. It creates volume shadow copy. After creating backup I mounted it and verified I have access to my User folder (Documents, AppData etc). But after installing new OS and mounting the backup this folder is no longer accessible.

I have standard prompt for elevated access:

No access

After clicking continue I see:

enter image description here

And then in security tab when I try to click Continue or Change I have following error:

enter image description here

I can't access this drive with Command Prompt as it's apparently mounted only by COMODO and can't be seen by other explorers I tried.

Is there a way to change ownership or access these files?

Episodex
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  • "Is there a way to change ownership or access these files?" Click on the change link and claim ownership of the files. I wouldn't do this to your only backup archive though. – Ramhound May 22 '17 at 17:31
  • But as I wrote unfortunately the Change button just gives the same error as Continue does - the error from last screenshot. So I can't do this this way. – Episodex May 22 '17 at 17:35
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    Possible duplicate of File I can't take ownership of – Ramhound May 22 '17 at 17:38
  • The problem is the ACL is invalid for this new system, because its from another system. You are trying to take ownership as an Administrator user I presume? – Ramhound May 22 '17 at 17:44
  • @Ramhound Yes, I'm administrator user. – Episodex May 22 '17 at 17:45
  • Use the takeown command within an elevated command prompt in that case. – Ramhound May 22 '17 at 17:46
  • @Ramhound As I wrote in my question Command Prompt doesn't see this mounted drive. Probably because it's mounted by COMODO instead of just Windows. I don't know how to bypass this. – Episodex May 22 '17 at 17:48
  • So your saying you can't navigate to F:\Users\? Any event the reason your getting this error is because its current a read-only archive. You would have to restore the files through COMODO to a directory then take ownership of those files. – Ramhound May 22 '17 at 17:50
  • I'll try this. I hope it's possible with full partition backup. Thanks. – Episodex May 22 '17 at 17:52

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