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I've had this issue for months now and I really don't know what to do except reinstall Windows 10. I run 2 SSDs in RAID 0 and CrystalDiskInfo reports they're 100% OK. However, when I either create a file or delete a file, the whole explorer basically freezes for up to 60 seconds. Here are some cases where it happens and doesn't happen:

  • Downloading a file (opening it works fine, but "Show in folder"/open in Explorer freezes it)
  • Moving files around freezes it
  • Deleting a file, folder, or shortcut freezes it

I've ran pretty much every good software out there to try and fix this, but none of them has worked. I've ran:

  • chkdsk
  • CCleaner (and Registry Cleaner)
  • MalwareBytes

It might be an indexing issue, perhaps? Like it's trying to update the indices, but the index file/database is too large or something.

I would hate to reinstall Windows, so I'm ready to try anything out. Any clues?

MortenMoulder
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  • disable Windows Defender – magicandre1981 Dec 25 '17 at 15:33
  • @magicandre1981 It is already. Disabled it when I installed Windows a long time ago (and it still is disabled). – MortenMoulder Dec 25 '17 at 15:35
  • try 3rd party file management tool like Altap Salaander and look if it also causes freezes. – magicandre1981 Dec 25 '17 at 15:56
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    @magicandre1981 Eh no thanks, I'm not trying that. It won't replace Explorer.exe but that's not the issue. – MortenMoulder Dec 25 '17 at 16:01
  • again, try it or other tools like TotalCommander. here you see if this is an Explorer or Win10 issue – magicandre1981 Dec 25 '17 at 16:04
  • @magicandre1981 It is 100% a Windows issue. Even after installing TotalCommander, I can't open any folders for ~20-30 seconds. – MortenMoulder Dec 25 '17 at 16:12
  • If you also have an external HDD, it may be a spin-up issue. Try KeepAliveHD or similar application for each drive letter. Also, what AV are you running? Temporarily disable it to test if it's causing the issue. – DrMoishe Pippik Dec 25 '17 at 16:12
  • @DrMoishePippik It doesn't matter if I unplug my WD Black HDD either. It doesn't matter if I write to the HDD or SSD, it still freezes. It doesn't matter if I write now and write in 2 minutes, it will still freeze. I'm not using any AV and Windows Defender is completely disabled. – MortenMoulder Dec 25 '17 at 16:17
  • I would download Procdump (https://docs.microsoft.com/en-us/sysinternals/downloads/procdump), When it next hangs run in an admin command prompt procdump -ma -mk explore. This should create 2 dump files, the user mode and the kernel mode memory space. Maybe provide links to those? – HelpingHand Dec 25 '17 at 21:09

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