How can I solve "access denied" when I login via putty?

Question

I want to running SDK. The docs like this :

For Running SDK you can use (MobaXterm or Putty)
Create an SSH Session with the following data:

Address/Host : xxx.xxx.xxx.xxx

Port : 2222

Username : Secret

Password : secret

So I try to access it use Putty like this :

Then I click open and input username and password, the result like this :

How can I solve this problem?

Update :

I try Secret@xxx.xxx.xxx.xxx too. But it does not works

I have tried more than 10 times and failed. I tried using MobaXterm and winscp and that also failed. I'm confused to solve this problem

No, sorry, I mean what SDK are you using? Where are you getting the login info from? — HazardousGlitch, Dec 01 '19 at 12:36
@HazardousGlitch Seems it use java. This is used for chatbot. We get info login from the vendor. our vendors made it for us — Success Man, Dec 01 '19 at 12:38
I would contact the vendor to verify the info and have them try connecting. It's possible the info wasn't set up correctly. Generally we can't help with Access Denied other than telling you what I and Thomas said. — HazardousGlitch, Dec 01 '19 at 12:45
@HazardousGlitch ok i will do that. previously I thought I made a mistake in the configuration — Success Man, Dec 01 '19 at 12:47
If you followed their directions exactly and are getting Access Denied then it's likely something on their end. Good luck! — HazardousGlitch, Dec 01 '19 at 12:49
@HazardousGlitch ok they gave me documentation and I just followed their documentation. I will contact them to make sure — Success Man, Dec 01 '19 at 12:51

Thomas · Answer 1 · 2019-12-01T13:13:31.140

1

It depends if your can access the host without this SDK via putty?

If not check first this: PuTTY password access denied

If it is possible to access the host via putty, then you have only the problem to pass authorization?!

Best option would be to use a SSH Private Key (Use as example PuttyGen to create a key) and let pagent running on background with the unlocked private key. Then there is no password based logon needed.

This is a detailed instruction: https://www.howtoforge.com/ssh_key_based_logins_putty

If your really wont to pass the passwort, you need to call putty like this:

putty -load MySession -pw MYPASSWORD

or without a session (use the default session params):

putty -P 2222 user@host -pw MYPASSWORD

edited Dec 01 '19 at 13:13

answered Dec 01 '19 at 12:42

Thomas

156

I do not know. I will try that later. I just followed their documentation – Success Man Dec 01 '19 at 12:49
could you resolve the problem with those hints? – Thomas Dec 02 '19 at 19:42

score -1 · Answer 2 · answered Mar 25 '21 at 06:10

-1

I too Had a same problem then i Found that i had not done the port forwading so that i can access it from the public network,so make sure your port is opened for the public access which ever port you are using for ssh.

answered Mar 25 '21 at 06:10

Sam David

34

1

The fact the original author got an 'access denied' is a clear indication the server he is connecting to actually responded and rejected the credentials. Implying that it isn't caused by blocked ports. – amo-ej1 Mar 25 '21 at 07:01
You are more then welcome to try ssh on closed port and know the error buddy – Sam David Mar 25 '21 at 07:13
1

I get an error message which clearly states 'connection refused'. – amo-ej1 Mar 25 '21 at 07:45

How can I solve "access denied" when I login via putty?

2 Answers2