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I am a professor at a university participating in the “Microsoft Azure For Education” program, and my current goal is to get a “Windows 10 Pro” license key for a new computer. However, I do not see any “Windows 10” entries in the Azure software list. Minimally filtered, the list contains only 28 items:

Azure Software List

When getting access to Microsoft Azure, I confirmed my Academic Status by clicking on the link sent to my university email address, and that fact seems to be indicated in my Azure profile:

Azure Profile

Moreover, Microsoft Azure kindly welcomed me as an educator:

Azure Welcome Message

I guess, my status is not academic enough. :) My local university support is just surprised. I sent a request to Microsoft Support, but they seem to be very busy. Are there any other ways to solve the problem?

P.S. I asked the same question at Stack Overflow, and was recommended to post it here. I hope I haven't broken the tradition.

Alexander E. Gutman
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    Talk to the individual responsible for your Azure subscription. If Windows 10 is not offered, there really isn't a question, that can be answered by anyone except that individual. – Ramhound Jun 16 '21 at 12:52
  • Thank you, @Ramhound. (I was just suspecting myself in doing something wrong.) – Alexander E. Gutman Jun 16 '21 at 13:06

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I've got a responce from Microsoft Support. There was a problem with email address and subscription. Hopefully, the problem will now be solved promptly.

Thanks.

Alexander E. Gutman
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  • Yes; I suppose Microsoft Support representative would be the next person who could help other than somebody responsible for your Azure subscription itself. – Ramhound Jun 16 '21 at 18:28