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during an update windows doesn't start anymore: it keeps trying "recovery actions" but it is stuck in a loop.

For this reason I created a kubuntu bootable disk and started it on my laptop, to at least recover my files. For some reason I can see each folder except:

  • Program files: it is empty (while "Program Files x86" is ok)
  • My personal folder: I can only see "Public", "Default User", "user.migrated"

Maybe windows deleted them during the update/recovery? Or it has to do with some hibernation feature hiding my folders? I also add that the navigation is very slow: for sure the HD has some corrupted sectors...

Phate
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  • Is there a question here? You say you the drive is corrupt, so what are you trying to accomplish? – Keltari Dec 26 '21 at 13:35
  • I think the driver is corrupt, nevertheless I can still see all the folders and files except those two. The question is: why? Is there a way to find my personal folder again? – Phate Dec 26 '21 at 14:29
  • An update won't corrupt the OS and don't use Linux to recover Windows, use WinRE; when WinRE fails the auto fix, on the blue screen with options, choose Advanced → Troubleshooting → Command Prompt. Determine the drive letter of the OS partition: DiskPart → Lis vol → Exit →ChkDsk /OfflineScanAndFix D: (where D: is the OS drive letter) → If BIOS: Sfc /ScanNow && BootRec /FixMBR && BootRec /FixBoot && BootRec /RebuildBCD (if UEFI: remove && BootRec /FixBoot). – JW0914 Dec 26 '21 at 14:57
  • Cont'd... If it still won't boot, download the Windows ISO from Microsoft → install on another PC → Save ISO → Either create a bootable USB from it using Rufus or extract the ISO to a folder → Use the sources/install.wim||.esd from the ISO and apply it to the OS partition via #2 [Apply Image] under Imaging while booted to WinRE's Command Prompt. Before Doing So: (D: is OS partition) RoboCopy /E /Sec "D:\Windows\System32\config" "D:\config" (backs up the system Registry hives to merge later) – JW0914 Dec 26 '21 at 15:08
  • Hello, I cant reach the winre autofix fail…it just keeps loading forever. I left it for about 8hours and no success… – Phate Dec 26 '21 at 17:01

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