How to troubleshoot a dead Sony Vaio VPCSA?

Question

Yesterday morning it was in sleeping mode, then I pressed spacebar to activate the laptop and it turned itself off. Then it can't get started. It gets power since the battery light is lit. The store were I bought it (Sony Center Stockholm) has gone bankrupt.

Any ideas what to do?

Does it work directly on AC power without the battery inserted? — Karan, Feb 04 '13 at 08:25
@Karan I just spoke with Sony support who told me to remove the battery which I've just done and they'd call me back in 5-10 minutes. Thank you — Niklas Rosencrantz, Feb 04 '13 at 08:40

score 1 · Accepted Answer · edited Mar 20 '17 at 10:17

1

(As posted by Nick Rosencrantz)

After speaking with Sony support, I could remove the battery, start the laptop and then put the battery back restoring the system.

edited Mar 20 '17 at 10:17

Community

1

answered Feb 04 '13 at 17:48

Karan

56,477

How to troubleshoot a dead Sony Vaio VPCSA?

1 Answers1