1

I have a problem with my flash drive. When I plug it in it shows like this:

And when I try to format it, it says it has "Unknown capacity":

Do you know any way I can fix this or any software that can help me with this problem?

user
  • 29,910
Kure
  • 11
  • Can you read or write anything to it? This will most likely be closed as it is asking for directions to a program. – Xavierjazz Jun 13 '15 at 17:36
  • @Xavierjazz No, when I double click it it says "Please insert a disk into Removable Disk (G:)". But when I unplug the device the icon is gone. And the PC is making the sounds both when i plug or unplug the device. So... Is it lost cause, or can I do anything about it? – Kure Jun 13 '15 at 17:39
  • Open Disk Management (I think that's diskmgmt.msc). Post a screenshot that shows how it reports the relevant physical device. Also include the make, model and specified size of the drive, to the best of your ability. – user Jun 13 '15 at 18:05
  • 2
    @Xavierjazz We don't auto-close just because a question allows for a solution involving third-party software. This question has a reasonably clear problem statement IMO (though it could definitely benefit from a few more details) and is asking how to solve that, so should be fine. Generally speaking, if editing out "please suggest some tool to fix this" would leave the essence of the question unchanged (as it would in this case; OP would still be asking for a way to regain access to the thumb drive), then it's not a software recommendation question. At least, that's my rule of thumb. :) – user Jun 13 '15 at 18:10
  • I wasn't sure, hence no vote to close. Thanks for the comment. – Xavierjazz Jun 13 '15 at 18:23

0 Answers0