4

Acrobat X Pro will not open PDFs.

Acrobat installed as part of CS6.

Reader opens the files just fine.

Uninstall and re-install fail.

Found a solution in here that works, but the issue just comes later the same day:

Adobe acrobat doesn't launch on windows 7

The solution was to rename the Cache.db to Cache.old.db.

I was hoping to get some additional leads to fix this issue for good. Some things I have already tried:

  • Kill AV - Repair - Failed to have any effect.
  • Kill AV - Rename Cache.db - Keep AV killed for the rest of the week - Issue came back.
  • Uninstalled CS6 - Reinstalled - Updated - Issue came back.
Community
  • 1
Ian Hawkins
  • 112
  • Turns out the issue was with CS6 and not specific to Acrobat. This solution fixed the issue: https://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html – Ian Hawkins Sep 22 '15 at 16:45

1 Answers1

3

Turns out the issue was with CS6 and not specific to Acrobat. This solution fixed the issue:

https://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html

Ian Hawkins
  • 112
  • Can you quote the relevant sections from your link in case it is removed in the future? – Burgi Aug 23 '16 at 07:36