I'm using a dissertation template from my university (don't know everything going on under the hood) and I'm having a hell of a time with the citations.
Basically, the compiled document shows the shortcut name in the text where the citation should be. So for example, if I have
\bibitem[Einstein(1915)]{GR_paper} Einstein, A. 1915. General Relativity.
and in the text I write "In \citealt{GR_paper}, we find..."
The text shows up as "In [GR_paper], we find..."
Note that this happens whether I use \citep{}, \citet{}, \citealt{}, whatever. The citations themselves at the end of the chapter also look a bit funky. They'll show up as
[Einstein(1915)] Einstein, A. 1915. General Relativity.
I want the citation to appear as Einstein (1915) for \citealt and (Einstein 1915) for \citep.
Relevant information:
the default import is
\usepackage[backend=bibtex, sorting=none, bibstyle=ieee, natbib=true]{biblatex}trying to
\usepackage{natbib}results in a fatal compile error for some reason.I'm not using bibtex entries. Instead, all entries are
\bibitem{}s. Maybe this is a terrible idea, but it's legacy and would be a huge pain to change now.So far I'm not using any .bib or .bbl files, I just use
\begin{thebibliography}{99}at the end of each chapter, and place the\bibitems there.
Any help is greatly appreciated. Can provide more information if necessary.

thebibliographyand\bibitems (or if that structure is generated by a.bstfile and BibTeX) you cannot usebiblatex.natbibshould work if all entries start with an optional argument giving the author and year (as in\bibitem[Einstein(1915)]{GR_paper}). Ifnatbibproduces an error, we need to see a short example document that reproduces the error (an MWE: https://tex.meta.stackexchange.com/q/228/35864) – moewe Jul 08 '20 at 20:38