My code was working fine on my old laptop running Windows 8. When I changed to a new laptop running Windows 10, the title and section headings are omitted in the PDF. I am using Texmaker_5.0.4_Win_x64 and basic-miktex-20.6.29-x64 on the new laptop. The old laptop is running the same Texmaker but basic-miktex-2.9.7351-x64. I tried using the latter MiKTeX on new laptop but the problem persists. Below is part of the code:
\documentclass{ieeeaccess}
\usepackage{multicol}
\usepackage{caption,setspace}
\captionsetup{font={sf,scriptsize,stretch=0.80},labelfont={bf,color=accessblue}}
\usepackage{bm}
\usepackage{footnote}
\usepackage{color,soul}
\usepackage{afterpage}
\usepackage{hyperref}
\usepackage{commath}
\usepackage{cite}
\usepackage{svg}
\usepackage{mathtools,amssymb,lipsum}
\DeclarePairedDelimiter{\ceil}{\lceil}{\rceil}
\usepackage{cuted}
\setlength\stripsep{3pt plus 1pt minus 1pt}
\usepackage{amsthm}
\theoremstyle{plain}
\newtheorem{lemma}{Lemma}
\newtheorem{sublemma}{Lemma}[lemma]
\usepackage{url}
\usepackage{amsmath,amssymb,amsfonts}
\usepackage{cleveref}
\usepackage{algorithm,algorithmic}
\newcommand\ddfrac[2]{\frac{\displaystyle #1}{\displaystyle #2}}
\usepackage{graphicx, subfigure}
\usepackage{textcomp}
\usepackage{kbordermatrix}
\usepackage{multirow}
\usepackage{multicol}
\begin{document}
\history{Date of publication xxxx 00, 0000, date of current version xxxx 00, 0000.}
\doi{10.1109/ACCESS.2017.DOI}
\title{Call Admission Control: A Survey}
\author{\uppercase{}\authorrefmark{1}, \IEEEmembership{},
\uppercase{\authorrefmark{1}},
\IEEEmembership{}}
\address[1]{Department of Electrical Engineering}
\tfootnote{This work was supported in part by the .... and ....}
\markboth
{Author \headeretal: Preparation of Papers for IEEE TRANSACTIONS and JOURNALS}
{Author \headeretal: Preparation of Papers for IEEE TRANSACTIONS and JOURNALS}
\corresp{Corresponding author: (e-mail:).}
\begin{abstract}
Abstract here
\end{abstract}
\begin{keywords}
xxx, yyy
\end{keywords}
\titlepgskip=-15pt
\maketitle
\section{Introduction}
\section{Conclusion}
\end{document}
ieeeaccess.clsfile required for the document style. – oliversm Jul 30 '20 at 14:24