My babel configuration includes ngerman and english ...
\documentclass[
oneside, openright, titlepage,
dottedtoc, numbers=noenddot,
headinclude, footinclude=true,
cleardoublepage=empty, abstractoff,
BCOR=5mm, paper=a4, fontsize=11pt,
ngerman,
american,
draft
]
{scrreprt}
\PassOptionsToPackage{utf8}{inputenc}
\usepackage{inputenc}
\usepackage[ngerman,english]{babel}
\usepackage[pdfspacing]{classicthesis}
\begin{document}
% Disable paragraph indentation.
\setlength{\parindent}{0pt}
9. Wie lange benötigen die Personen für die Erfassung/Aktualisierung
der Daten vor Ort und bei der Nachbearbeitung im Büro?\\
10. Verwenden Sie ein kommerzielles Hardware- oder Software-Produkt
für die Verwaltung\\
\end{document}
..., however, the hyphenation seems to be not working correctly, as I can see in draft mode.

Questions:
- What do I need to configure in order to use auto-hyphenation?
- Side question: Why do I need to add
\\to get an empty line between9.and10.?
"~for dashes or"=. And/""...for the/. See the documentation of babel – topskip Aug 22 '12 at 17:09\usepackage[english,ngerman]{babel}. Unless you say\selectlanguagelater the last language in the option list is active. – cgnieder Aug 22 '12 at 17:09Software-Produktwill only be hyphenated at the dash unless you follow @PatrickGundlach's advice and writeSoftware"=Produkt. – cgnieder Aug 22 '12 at 17:18\slashinstead of the/symbol; this tells LaTeX that it's OK to break the long "word"Erfassung/Aktualisierungafter the slash. – Mico Aug 22 '12 at 17:30"-the word gets hyphenated but still the"gets printed. – JJD Aug 22 '12 at 17:44"=both characters get printed but no hyphenation happens. When I use"~a"gets printed and no hyphenation applies. – JJD Aug 22 '12 at 17:47Erfassung\slash Aktualisierung. – JJD Aug 22 '12 at 17:52\selectlanguage{ngerman}in order to use the shorthands. – topskip Aug 22 '12 at 18:05\slashinstead of/only serves to tell LaTeX that the preceding and following words are distinct (instead of one very long and complicated word); use of\slashby itself won't enable German-language hyphenation rules. – Mico Aug 22 '12 at 18:31\slashto work (and I made surengermanhyphenation was enabled). Not sure why... – cgnieder Aug 22 '12 at 18:48\makeatletter\declare@shorthand{ngerman}{"/}{\penalty\@M/\hskip\z@skip}\makeatotherand then useErfassung"/Aktualisierung– cgnieder Aug 22 '12 at 18:49\documentclass[ngerman],\usepackage{babel}and without\selectlanguage{ngerman}. I think, a lot of my not working experience came from the fact that I need to run PDFLaTeX more than once. – JJD Aug 22 '12 at 18:53\slashcommand, which disables hyphenation after\slash. Fortunately,\slash\hspace{0pt}still works, but it's not nearly as elegant! – Mico Aug 22 '12 at 19:45