User Experience Stack Exchange
User Experience Stack Exchange

Questions tagged [response-time]

the time it takes a UI to respond to an action by the user and the effect this has on UX.

165 questions
27
votes
10 answers

Should aspects such as page render time or time taken to retrieve results be considered part of UX?

I was just reading this very interesting article on Fast Company about how How One Second delay Could Cost Amazon $1.6 Billion In Sales annually. To quote the article Amazon's calculated that a page load slowdown of just one second could cost it…
Mervin
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9
votes
2 answers

Activity response, startup times

I'm interested in what is a reasonable start up time or behavior for applications on smart phones. This is simply when you click an icon on the launcher (as it may be called on Android) to the moment you get the first animation / update suggesting…
auselen
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5
votes
1 answer

Can we quantify how much latency affects user performance?

Our company has a field office that is dealing with high latency and low bandwidth issues when working with our document management system. I've been asked by the users in that office to solve this issue with the purchase of an add on which will…
RWL01
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3
votes
2 answers

Number of items in skeleton loader

I have a list of users. When the list is first loaded a skeleton list is presented, so that the user will experience a (perceived) performance boost: https://github.com/ksux/ks-design-guide/issues/38 What would be a good number of items in the…
Nir Smadar
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2
votes
2 answers

Official study for importance of performance

I read a lot that the performance of a site or a program is really important for the impression on the user and their decision to buy something/come back again later. While this is logical, I wasn't able to find a study on this. I found a lot…
Christopher
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2
votes
1 answer

APDEX - Is there any new approach so far?

Apdex is the application performance index that takes user's response times and classify them as "satisfied", "tolerable" or "frustrated". It is a simple approach to evaluate the user experience for business applications. Here is described what the…
enne87
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1
vote
5 answers

How do I find out which one of two different ways of loading my website gives best perceived performance for the users?

We have a rather heavy content website with about 400 000 unique daily users. The company has always focused on loading time, since we know this is important to our users, but I really want a shift in focus over to perceived performance rather than…
Liesl
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1
vote
1 answer

Website performance that influences user experience

I'm looking for some current statistics that reveals data about the majority of users who leave a webpage after they have to wait a certain time until the page starts loading. Here it says that "57% of online consumers will abandon a site after…
enne87
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1
vote
4 answers

Terminology: View Help or View Documentation

What would be the right way to phrase a link in a complex dialog? The link provides information related to the exact meaning of the options and how to use these options. The choices are: View Documentation (link) to find out more about using…
anil
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0
votes
1 answer

Apdex - Where does the "four times" factor come from?

You may know the Apdex (Application Performance Index) to give a meaningful statement about an application's performance. There are these three satisfaction zones, namely "satisfied", "tolerated" and "frustrated" with the corresponding thresholds T1…
enne87
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